Taylor Seminary Online
Introduction and Tutorial

Using Moodle

Instructions for Students

"Moodle" is Taylor Seminary's online platform for courses. Students and instructors use Moodle for communication and for various needs of the course. Many instructors use Moodle but not all do. If your instructor uses Moodle for the course, the instructor will let their students know and provide instructions on how to access the course site. All online and hybrid courses use Moodle.

Taylor Seminary's Moodle site is http://online.taylor-edu.ca

Once you get on Taylor Seminary's Moodle site (http://online.taylor-edu.ca), you will see "Login" on the upper right hand side of the page. Click on "Login" and another page will appear. You will be able to Login by entering your username and password.

Please be aware that if you are logging into Moodle for the first time, a feature has been set up that will force you to change your password.

If you're not able to login, try again: make sure to enter the correct username and password which is case-sensitive. If you cannot login, contact your instructor immediately. Your instructor will contact the administrator to reset your password. An e-mail message will be sent to the student once the account has been reset.

Once you have logged in successfully, the Moodle home page will appear. You will see a list of course categories. Click on the category of your choice and then a list of courses will appear. Locate or search for the desired course and click on the course name. Click on the course of your choice and the course site will appear. If your teacher has given you an enrollment key, enter it when prompted, and click "Enroll me in this course".

If you're unable to gain access to the course site or if you have any questions about the course site, please contact your instructor immediately.

When you're finished using Moodle, you should log-out by clicking on "Logout" which is on the upper right hand side of the page.

Moodle FAQs

1. Why can't I log in?

There could be many reasons but the most probable is you have simply forgotten your password, are trying the wrong one or are entering it incorrectly. Some other things to think about include:

- Does your username or password contain a mixture of upper and lower case letters? It should be entered exactly
- Are cookies enabled on your browser?

2. Why am I not getting any e-mails?

Chances are your email address in your profile is either wrong or disabled. It could also be that you are not subscribed to the forums that are generating emails. After checking the email address and settings, if you are still having an issue, contact your instructor immediately.

3. Why is there no upload box?

This is either because:

- The assignment has now closed
- The assignment is not yet open
- You already uploaded something and the settings prevent resubmissions

4. How can I view my recent assignment feedback?

There are many ways you can access their feedback. Contact you instructor for more information on how to view feedback for an assignment.

5. Why is my course average so low?

Don't panic! The Moodle gradebook takes into account unmarked and unsubmitted work. In other words, you start with zero and as you progress through the course and complete graded activities the percentage will steadily rise.

6. Why am I getting a grade of zero on my quiz?

You might have exceeded the quiz time limit.

This should never happen, because the count-down timer should submit the quiz automatically when time expires, and then the Moodle server should process you submission promptly. However, if the server is overloaded and running slowly, your responses may not be processed until after the 'too late' cut-off time so you will not receive marks for those questions. In such a case, contact your instructor as soon as possible.