FAQs - White Cross

All of the supplies listed in the Handbook are needed on a regular basis. However, some items are more needed at certain points in time. For 2017-18, the MOST needed items are (in alphabetical order):

  • Absorbent Squares
  • Baby Blankets
  • Baby Diapers (sewn)
  • Baby Jackets
  • Bath Towels (see details in Handbook)
  • Crutches
  • Draw Sheets
  • Hospital Sheets (single/twin, flat & fitted) – esp. flannel
  • Rolls of Flannel

Also especially needed this year (but not specifically listed in the handbook) are:

  • Bed Pans (adult size)
  • Filing Cabinets (legal size; hanging files; lateral preferred)
  • Office Chairs
  • Oxygen Concentrators
  • Sewing Thread (for regular and industrial sewing machines)

If your group only does specific items, keep up the work. Everything you do is needed! If you are able to focus more on any of the items listed above, that would be deeply appreciated.


There has been some confusion around this question.  The answer is that pill bottles are no longer needed.  Thank you to those who faithfully collected them over the years.

Other items that are no longer made/sent include:

X Diaper Protectors

X Envelopes and Cards

X Glove Cases

X Glove Envelopes

X Medicine and Pill Bottles

X Men’s Pajamas

X Plastic Bottles

X Most Quilts, Duvets, Bedspreads and Blankets (with the exception of specific hospital blankets—see “Hospital Linens” under the “Medical Materials” section above)

X Surgical Caps and Masks (handmade)

X Surgical Sponges (handmade)


Shipping is usually paid for by those who donate. Each group or individual that sends items also sends (under separate cover) a contribution to help cover shipping and other expenses.

To make a contribution, click on one of the links below:

Click here for the contribution form for GROUPS.
Click here for the current contribution form for INDIVIDUALS.

We also receive numerous medical and hospital supplies from generous donors that do not include shipping contributions. In the past, for example, we have received pallets of syringes, hospital linens, hospital beds and mattresses, surgical beds, an entire OR room, wheelchairs, crutches, walkers, specialized electrical equipment, materials for a water treatment plant and much, much more. We are able to ship these items because of the contributions of generous groups and individuals. Consider helping out by downloading a contribution form or giving directly online.

The Canadian address for all White Cross deliveries/shipments is: 11525 – 23 Ave NW, Edmonton, AB T6J 4T3. Phone: 780-431-5200
Delivery Information:

  • Deliveries should be made during regular office hours (8:30-11:30am, 1-5pm), and someone from the main office will show you to the White Cross receiving area
  • Taylor staff are not usually available to assist in unloading; please ensure you are able to unload your delivery.

If you will need help or will arrive outside of office hours, contact Bert Harsch at 780-455-7939 before you arrive. If available, Bert will arrange to meet you.

Check back for a complete list of current items and consult the answer to “What supplies are most in demand.”  The primary focus of White Cross is on medical needs.

Do you know someone who has access to unused medical supplies (non-pharmaceutical) and/or used medical equipment?  Contact White Cross Canada to see if the supplies can be used.  A list of the possible supplies is extremely helpful to include with any inquiry.

If it is not on our regular list, it does not mean that we cannot use it. We do, however, want to make sure that every item shipped is needed. If you want to check about items you want to donate, please email White Cross Canada.

Currently, we do not need used clothing. Please donate any clothing to an appropriate charity.


Please see our History Page for more information, and please contact White Cross Canada if you don't see your question here.